Terms & Conditions - Pilot Property Management - Seattle Real Estate Investment Services

TERMS & CONDITIONS

Your Use of This Website is Governed By These Terms & Conditions

Updated: July 22, 2024

These Terms & Conditions apply to the Pilot Property Management website located at www.pilotnw.com and all other sites, mobile sites, services, applications, platforms, and tools where these Terms & Conditions appear or are linked (collectively, the “Site”). As used in these Terms & Conditions, “Pilot”, “us” or “we” refers to Pilot Ventures LLC DBA Pilot Property Management and its subsidiaries and affiliates.

Please read the following Terms & Conditions carefully as they affect your legal rights. The Terms & Conditions do not alter the terms and conditions of any agreement you may have with Pilot or its affiliates. Except as expressly set forth otherwise in a signed agreement between you and Pilot, the Terms & Conditions are the entire agreement between you and Pilot and supersede all prior or contemporaneous negotiations, discussions or agreements between you and Pilot about this Website.

USE OF COPYRIGHTED MATERIALS/TRADEMARKS

Any materials on the Website, including without limitation any documentation, content, text, data, graphics, images, video and audio clips, interfaces or other materials, information or works of authorship are copyrighted materials (i) owned by Pilot (collectively, the “Materials”) or (ii) provided by third party licensors and suppliers to Pilot (collectively, the “Third Party Content”). All rights not expressly granted in and to the Website, the Materials, and the Third Party Content are reserved to their respective owners, subject to copyright and other intellectual property rights under United States and foreign laws and international conventions. You agree to abide by all copyright notices and trademark, information and other restrictions in connection with the Website, including without limitation any Materials and Third-Party Content therein.

The Materials contain trademarks, service marks and trade names which are owned by Pilot and its affiliates. Except as otherwise noted in the Website, you are hereby authorized to view, download, cache, copy and print the Materials solely for your personal, non-commercial use and not for resale or further distribution, retransmission, subject to the following conditions:

Any copy of the Materials or portion thereof must include all copyright notices appearing on the original.
Pilot reserves the right to revoke such authorization at any time, and any such use by you shall be discontinued immediately upon notice from Pilot.

The Third-Party Content may also contain brand and product names which are trademarks, service marks or trade names of third parties which are the property of their respective owners. Unless you have permission from the owner of the Third-Party Content, you agree only to display the Third Party Content on your personal computer solely for your personal or internal business use. You acknowledge and agree that you have no right to download, cache, reproduce, modify, distribute, display (except as set forth in this paragraph), edit, alter or enhance any of the Third-Party Content in any manner unless you have permission from the owner of the Third-Party Content. You acknowledge and agree that the Third-Party Content does not reflect the views of Pilot and that Pilot is not responsible for any views, ideas, positions, materials and the like contained in any Third Party Content.

Nothing contained in the Website shall be construed as conferring any license or right under any copyright, trade secret, patent, trademark or other intellectual property rights (“IP Rights”) of Pilot, its affiliates, or any third party, and, except as expressly provided herein, all such IP Rights in the Materials and Third Party Content on the Website are expressly reserved to Pilot, its affiliates, and/or any third party, as applicable. Without limiting the generality of the foregoing, unless you have the express prior written consent of Pilot or written permission from a third party with respect to such party’s Third-Party Content, you may not (i) distribute the Website, or any portion thereof or content (including without limitation Materials and Third Party Content) of any kind included therein, in any medium, (ii) modify the Website, or any portion thereof, (iii) access the Materials and Third-Party Content through any technology or means other than those provided on the Website itself, (iv) use the Website, or any portion thereof or content of any kind included therein, in any medium, for any commercial use, or (v) transmit, broadcast, display, sell, license or otherwise exploit the Website (including without limitation Materials and Third-Party Content) for any other purpose whatsoever without the prior written consent of the respective owners.

HYPERLINKS TO THIS SITE

You are granted a limited, nonexclusive right to create a “hypertext” link to the Website provided that such link is to the entry or home page of this Website and does not portray Pilot or any of its products or services in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked by Pilot at any time for any reason whatsoever. You may not use, frame, or utilize framing techniques to enclose any Pilot trademark, logo or trade name or other proprietary information including the Materials found at or on the Website, the content of any text or the layout/design of any page of the Website or any form contained on a page of the Website without the express prior written consent of Pilot in each instance. In addition, you may not use any meta-tags or any other “hidden text” utilizing a Pilot or Pilot affiliate name, trademark, or product name without express written consent from Pilot in each instance.

LINKS TO THIRD-PARTY WEBSITES

The Website may be linked to other websites on the Internet that are not affiliated with, under the control of, or otherwise maintained by Pilot. If you use these links, you may leave the Website. Pilot has not reviewed any of these third-party sites and does not control and is not responsible for any of these sites or their content. Pilot does not endorse any opinion, recommendation or advice expressed therein or make any representations about third party sites, their usefulness, safety or intellectual property rights of or relating to such content, or any information or other products, services or materials found there, or any results that may be obtained from using them, and Pilot expressly disclaims any and all liability in connection with such third party sites. You understand and acknowledge that you may be exposed to content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive and hereby do waive, any legal or equitable rights or remedies you have or may have against Pilot in connection therewith. You further understand and acknowledge if you decide to access any of the third-party sites linked to the Website, you do so entirely at your own risk.

NONINTERFERENCE

You shall not circumvent, disable or otherwise interfere with security-related features of the Website or features that prevent or restrict use or copying of any Materials and/or Third-Party Content or enforce limitations on use of the Website or any such content therein.

DISCLAIMER OF WARRANTIES

Except as may be expressly set forth otherwise in a written agreement between you and Pilot or a Pilot affiliate, Pilot has no special relationship with or fiduciary duty to you. ALL USE OF THE WEBSITE, INCLUDING WITHOUT LIMITATION MATERIALS AND THIRD-PARTY CONTENT SHALL BE AT YOUR OWN RISK AND ALL OF THE FOREGOING ARE PROVIDED ON AN “AS-IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. PILOT ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (i) ERRORS, MISTAKES, OR INACCURACIES OF MATERIALS AND/OR THIRD-PARTY CONTENT, (ii) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE, (iii) ANY UNAUTHORIZED ACCESS TO OR USE OF PILOT’S SECURE SERVERS, (iv) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR USE OF THE WEBSITE, (v) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY, AND/OR (vi) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

To the extent Pilot manages a property where you are renting, you must rely solely on your own investigation and conclusions regarding such home, including without limitation conclusions involving construction, engineering, and financial matters. Information on the Website should not be relied upon for accuracy, timeliness and completeness and projections, forecasts and estimates on the Website are not guarantees or current or future performance.

LIMITATION OF LIABILITY

IN NO EVENT SHALL PILOT BE LIABLE TO YOU OR ANY THIRD-PARTY CLAIMING THROUGH YOU FOR ANY DAMAGES IN CONNECTION WITH YOUR USE OF THE WEBSITE, YOUR INABILITY TO USE THE WEBSITE OR ANY CONTENT APPEARING ON THE WEBSITE. IN NO EVENT WILL PILOT BE LIABLE TO YOU OR ANY THIRD-PARTY CLAIMING THROUGH YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM CLAIMS RELATED TO PERSONAL INJURY OR DEATH, LOSS OF DATA, LOST REVENUE, LOST PROFITS, LOSS OF USE OR OTHER ECONOMIC ADVANTAGE, CHANGE IN APPLICABLE GOVERNMENT REGULATIONS, REGARDLESS OF THE FORM OF THE ACTION AND REGARDLESS OF WHETHER PILOT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE NOTWITHSTANDING THE FOREGOING LIMITATIONS, IN NO EVENT WILL THE TOTAL, CUMULATIVE LIABILITY OF PILOT FOR DAMAGES UNDER THE TERMS & CONDITIONS EXCEED ONE HUNDRED DOLLARS ($100.00). SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

PRESS RELEASES

The information contained within press releases issued by Pilot and its affiliates should not be deemed accurate or current except as of the date the release was posted. Pilot and its affiliates have no intention of updating, and specifically disclaim any duty to update, the information in the press releases.

FAIR HOUSING STATEMENT

Pilot is committed to compliance with all federal, state, and local fair housing laws. Pilot will not discriminate against any person because of race, color, religion, national origin, sex, familial status, disability, or any other specific classes protected by applicable laws. Pilot will consider any reasonable accommodation or reasonable modification request based upon a disability-related need. The person requesting any reasonable modification may be responsible for the related expenses.

INDEMNITY

You agree to defend, indemnify and hold harmless Pilot and its affiliates, officers, directors, owners, operators, employees, licensors and agents, from and against any and all claims, actions, demands, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from, related to or in connection with: (i) your use of and access to the Website, including without limitation any Materials contained herein; (ii) your violation of any of these Terms & Conditions; and/or (iii) your violation of any third-party right, including without limitation any Third Party Content or any other third party copyright, property, or privacy right in connection with your use of or access to the Website.

GENERAL PROVISIONS

Enforcement of the Terms & Condition will be governed by Washington law, excluding its conflict and choice of law principles. The exclusive jurisdiction and venue for any claims arising out of or related to the Terms & Conditions or your use of the Website will lie in the state or federal courts located in Washington and you irrevocably agree to submit to the jurisdiction of such courts. The failure of Pilot to enforce any right or provision in the Terms & Conditions will not constitute a waiver of such right or provision unless acknowledged and agreed to by Pilot in writing. In the event that a court of competent jurisdiction finds any provision of these Terms & Conditions to be illegal, invalid or unenforceable, the remaining portions will remain in full force and effect.

SMS TERMS & CONDITIONS

Pilot offers a mobile messaging program (the “Program”), which you agree to use and participate in subject to these SMS Terms and Conditions. By signing up or opting in to or participating in any of our Programs, you agree to receive text messages from Pilot as a form of communication regarding your inquiries, rental application, tenancy, or other notices. By opting-in, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Pilot in other contexts.

Message Frequency: You will receive SMS messages from us at the frequency agreed upon when you opt in. Standard message and data rates apply.
Possible Fees: Message and data rates may apply.
User Opt-In: To opt-in, Users may text the word START to Pilot. Users may receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrollment forms. Regardless of the opt-in method utilized to join, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive SMS/MMS at the phone number associated with your opt-in.
Opt-Out: If you do not wish to continue receiving messages or no longer agree to this Agreement, you agree to reply STOP to any mobile message from Pilot in order to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You may also contact us for assistance (contact information below).
Support/Help: For support or help with SMS messages, reply to any message with the word HELP or contact us (contact information below).
Content: SMS Messages may include promotional content, alerts, and other information related to Pilot. We will not send any messages that violate any laws or regulations, or contain any content that is abusive, obscene, or otherwise objectionable.
Personal information: We will collect and use your personal information for the purpose of sending SMS messages and improving our services. We will not share your information with third parties, except as necessary to provide SMS services or as required by law. For more information, see Pilot’s Privacy Policy.
Disclaimer: Neither the Carriers nor Pilot are responsible for delayed or undelivered messages, or for any damages resulting from SMS messages, including but not limited to damages for loss of business profits, business interruption, or loss of data.

CHANGES TO THE TERMS & CONDITIONS

We reserve the right to modify these terms and conditions at any time. Any changes will be reflected on this page with the date of the last update.

CONTACT US

If you have any questions regarding the Terms & Conditions, please contact us. Current contact information can be found at the bottom of this page.